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Description
If you're not using current visual engagement technologies, you're missing an opportunity to drive revenue, decrease dispute resolution time, and increase customer satisfaction. The growing visual engagement market supports growing technologies like face-to-face video chatting, screen sharing, and co-browsing that drive real results. For example, a bank increased cross-sales by 20%, while an insurer settled claims in a fraction of the time it would have taken by phone. This webinar discusses key vendors in the space, details specific use cases and results, and helps you start or expand your deployment.
Key takeaways:
- Now is the time to start or expand your video and visual engagement deployment. The technology can reduce dispute resolution time, drive revenue, and forge a stronger emotional bond with your customers. The technological hurdles have come down, and customers expect more modern methods of engagement.
- Your customers will save time with visual engagement technologies. One insurance company that deployed this technology can now settle certain claims in hours rather than days.
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