Events
Webinars
Join our interactive online sessions on the latest research affecting your business. Each session includes presentation materials and analyst Q&A.

Latest On-Demand Webinars


Predictions 2026: Retail
Predictions 2026: Retail

Jan 7th, 2026

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44 min

Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2026 Predictions for retail.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2026. Uncover new insights based on Forrester’s research and expert analysis.Prepare your team and your organization for what’s ahead. Target audience level: all levels
Sucharita Kodali
Predictions 2026: Cloud Computing
Predictions 2026: Cloud Computing

Jan 6th, 2026

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30 min

Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2026 Predictions for cloud computing.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2026. Uncover new insights based on Forrester’s research and expert analysis.Prepare your team and your organization for what’s ahead. Target audience level: all levels
Lee Sustar
Use The Forrester Wave™ To Choose Your RTIMS Solution
Use The Forrester Wave™ To Choose Your RTIMS Solution

Dec 18th, 2025

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31 min

Real-time interaction management software (RTIMS) empowers organizations to determine and orchestrate contextually relevant experiences for mutual value realization at the appropriate moment in the customer lifecycle via preferred customer touchpoints.RTIMS requires an ecosystem of integrated capabilities versus a single platform — though a sophisticated AI-enabled decisioning engine is critical. RTIMS is an enterprise challenge involving significant investments in both technology and people, with the benefit of sustainable ROI for successful implementations. This webinar discusses findings from our recent Forrester Wave on RTIMS solutions. Key takeaways: Understand the current RTIMS landscape.Discover which RTIMS capabilities are right for you.Hear about RTIMS best practices from leading firms.Target audience level: intermediate and advanced
Rusty Warner
Predictions 2026: Artificial Intelligence
Predictions 2026: Artificial Intelligence

Dec 12th, 2025

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56 min

Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2026 Predictions for artificial intelligence.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2026. Uncover new insights based on Forrester’s research and expert analysis.Prepare your team and your organization for what’s ahead. Target audience level: all levels
Sudha Maheshwari, Rowan Curran, Brian Hopkins
Predictions 2026: Asia Pacific
Predictions 2026: Asia Pacific

Dec 12th, 2025

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42 min

Join Forrester experts for a presentation that will dive deeper into Forrester’s 2026 Predictions for Asia Pacific.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2026. Uncover new insights based on Forrester’s research and expert analysis.Prepare your team and your organization for what’s ahead. Target audience level: all levels
Charlie Dai, Meng Liu
Predictions 2026: Payments
Predictions 2026: Payments

Dec 10th, 2025

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57 min

Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2026 Predictions for payments.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2026. Uncover new insights based on Forrester’s research and expert analysis.Prepare your team and your organization for what’s ahead. Target audience level: all levels
Lily Varon
Deconstructing Human-Element Breaches: Define, Prioritize, And Act
Deconstructing Human-Element Breaches: Define, Prioritize, And Act

Dec 9th, 2025

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54 min

Human-related breaches remain a complex challenge for most organizations, with widely varying definitions causing confusion and ineffective mitigation strategies. This lack of clarity leads CISOs and their teams to focus on common risks such as phishing while overlooking a broader human risk landscape. While security awareness and training (SA&T) is often touted as the silver bullet, it remains ineffective, as does overfocusing on technology. Join us in this webinar to rethink your approach to human-related breaches and to identify, prioritize, and mitigate those risks. Learn to assess the breaches that pose the most risk, to define and describe breaches to stakeholders to receive critical advocacy for your initiatives, and to treat human-related risks holistically. Hear how to take the first steps towards a human risk management (HRM) strategy to bolster your security controls.Key takeaways: Learn how to cut through the noise and define human-related breaches in a way that actually makes sense to your stakeholders.Discover how to spot the human risks your current strategy might be missing and how to manage them.Get practical tools to prioritize breaches based on real impact, not just familiarity or fear.Understand why SA&T alone won’t save you — and what a holistic human risk management strategy looks like.Target audience level: all levels
Jinan Budge, Jess Burn, Chiara Bragato
Predictions 2026: Europe
Predictions 2026: Europe

Dec 9th, 2025

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55 min

Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2026 Predictions for Europe.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2026. Uncover new insights based on Forrester’s research and expert analysis.Prepare your team and your organization for what’s ahead. Target audience level: all levels
Thomas Husson, Martin Gill, Martha Bennett, Paul McKay
Predictions 2026: Automation And Robotics
Predictions 2026: Automation And Robotics

Dec 4th, 2025

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54 min

Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2026 Predictions for automation and robotics.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2026. Uncover new insights based on Forrester’s research and expert analysis.Prepare your team and your organization for what’s ahead. Target audience level: all levels
Bernhard Schaffrik, Craig Le Clair, Leslie Joseph, Paul Miller