Sr TEI Consultant
Benjamin is a senior consultant with Forrester’s Total Economic Impact™ (TEI) practice. In this role, Benjamin works with Forrester’s clients to measure and articulate the business value and financial impact of technology and process investments. He conducts case studies that combine primary interviews and surveys with Forrester’s data and analyst expertise to tell the entire story for any investment, from decision drivers and market context to implementation processes and business outcomes.
Benjamin’s business analyses cover services and technology vendors, partners, and buyers across a myriad of industries and domains. He specializes in cross-functional offerings with Forrester’s market impact practice, embedding financial analysis within content marketing programs designed to help clients capture mindshare across channels. Benjamin is a coauthor of Forrester’s ROI of design thinking research series and offers expertise in building the business case for design and customer experience investments.