Case Study

It’s Not Easy For An Industrial Product Company To Build A Software Platform Business

Lessons From GE’s Bumpy Digital Transformation Journey In 2017

February 21st, 2018
Brian Hopkins, VP, Emerging Tech Portfolio
Brian Hopkins VP, Emerging Tech Portfolio
Paul Miller, Vice President, Principal Analyst
Paul Miller Vice President, Principal Analyst
Michele Pelino, Principal Analyst
Michele Pelino Principal Analyst
Nigel Fenwick, null
Nigel Fenwick
Frank Gillett, null
Frank Gillett
With contributors:
Pascal Matzke , Jeffrey Hammond , Annika Gunderson

Summary

General Electric (GE) has been on a journey of digital transformation since at least 2014. But GE’s new digital business unit hit unexpected bumps in the road in 2017. This report examines the challenges GE has faced and outlines some of the lessons CIOs and CTOs can learn about creating a software company inside an industrial giant.

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