Trends Report

Telematics Will Disrupt The Car Insurance Industry

European Insurers Must Act Now To Stay Ahead Of Disruption

April 28th, 2015
Ellen Carney, Principal Analyst
Ellen Carney Principal Analyst
Aurelie L'Hostis, Principal Analyst
Aurelie L'Hostis Principal Analyst
With contributors:
Oliwia Berdak , Benjamin Ensor , Alex Causey

Summary

Vehicle telematics — the integration of vehicle monitoring systems, mobile communications, and information processing — will disrupt the car insurance industry. Telematics-enabled usage-based insurance (UBI) is gradually emerging as a viable alternative to traditional car insurance pricing models. To stay competitive, eBusiness executives at insurance companies need to define how their firms should react to both the opportunity and the threat. In this report, we provide an overview of the current state of UBI in Europe and examine the strategies that insurance companies have pursued to date. We also explain why and how eBusiness executives need to prepare for disruptive new entrants.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.