Vision Report

The CEO’s Guide To The Future Of Work

Build The Adaptive Workforce That Succeeds, Despite Changes To How Work Gets Done

June 8th, 2020
With contributors:
Keith Johnston , Nick Monroe , Alex Sobchuk , Rachel Birrell


Most pronouncements about the future of work miss the mark because they fail to account for what executives like you can see clearly in the here and now: how the shocks already reverberating through your ecosystem of work will drive, shape, and shake your current workforce vision, strategy, and execution. While there is no one-size-fits-all solution, there are specific tools you can make better use of, starting today. Read this report to assess your vulnerabilities and your opportunities around the future of work and determine the steps you can take to manage them.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.