Trends Report

Trends 2016: European Digital Insurance

Digital Technology Brings New Opportunities To Insurance

June 13th, 2016
Oliwia Berdak, VP, Research Director
Oliwia Berdak VP, Research Director
With contributors:
Ellen Carney , Zhi-Ying Barry , Martha Bennett , Benjamin Ensor , Mike Chirokas , Laura Glazer

Summary

European insurers have seen rebounding revenues, but plenty of disruptions threaten profitability. In addition to a host of macroeconomic concerns, hyperadoption — the rapid and simultaneous uptake of unprecedented behaviors — is challenging traditional ways of calculating and underwriting risk. Digital teams are well placed to explore the implications and seek out the new opportunities that digital technology brings. This report focuses on the drivers shaping the insurance landscape and the key actions that European insurance digital business strategy teams must take as a result.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.