Summary
As B2B marketing, sales, and content leaders plan for 2022, they face more complexity than ever as they drive toward common business goals and address the challenges of optimizing content’s role in meeting those objectives. To align with buyers’ and customers’ increasing expectations, content planning, production, promotion, performance, and organizational preparedness must support the buyer’s journey, customer lifecycle, and all customer-facing functions that rely on content. In this report, we identify five content strategy and operations improvements that should be a top priority for forward-looking B2B organizations in 2022.
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