How To Report

Measurement Mechanics: Lead-To-Account (And Opportunity) Matching

Apr 27, 2023

Summary

Various marketing automation platforms (MAPs) capture leads but don’t automatically associate them with relevant buying groups, opportunities, and accounts in the sales force automation (SFA) system. Many B2B organizations use lead-to-account matching to enable lead routing and attribution without realizing that they can adapt it to recognize when buying groups are actively shopping for an organization’s solutions. In this report, we describe the mechanics of lead-to-account matching and the need to extend this capability to include lead-to-opportunity matching to identify specific opportunities inside each account and provide visibility into the associated buying groups evaluating their solutions.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.