Best Practice Report

Services: Retailers Must Review Their Marketing And Customer Experience Budgets In The Wake Of The COVID-19 Pandemic

October 28th, 2020
Faith Adams, null
Faith Adams
Collin Colburn, null
Collin Colburn
Jennifer Wise, null
Jennifer Wise
Julie Ask, null
Julie Ask
With contributors:
Emily Collins , Chahiti Asarpota


Marketing and customer experience (CX) leaders at retailers should use this research to review their services spending in the wake of the COVID-19 pandemic. Dive deeper into spending advice for your company by scheduling an inquiry with a Forrester analyst.

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