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CIOs have struggled with business alignment for as long as we've had computers. Today's CIOs must move beyond alignment to survive in their role and help their organizations succeed.
This webinar is the second in a two-part series on moving beyond alignment. To move beyond alignment, CIOs must understand the levers of IT value perception and learn to manage these as part of IT strategy. In this webinar, vice president and principal analyst — and former CIO — Nigel Fenwick will show how to apply the seven secrets of service design to manage the perception of IT value.
As a result of this seminar, you'll understand how the seven P's of services marketing connect to communicating IT value.
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This report sets out Forrester's recommendations for how CIOs establish IT strategy development as a continuous process, working alongside business-unit leaders to develop business strategy with associated technology components. Success in applying the fr
Since BT strategic planning requires a radically different approach, having a strong change management process is essential for success. This report explores both the critical aspects of change management that CIOs must consider to successfully implement
In a previous webinar, we described how architecture activities contribute to business growth; it’s time to address how enterprise architecture (EA) best practices must demonstrate their proficiency for high-performance IT (HPIT) styles.In this webinar, we explore EA best practices to implement that contribute to the four HPIT styles: enabling, amplifying, transforming, and cocreating.Key takeaways: Learn about 23 EA best practices to implement both on the business side and the IT side.Tailor your architecture practice to the four HPIT styles: enabling, amplifying, transforming, and cocreating.Strategize your EA practice to enhance its maturity and achieve more effective business transformation. Target audience level: all levels
Digital sovereignty is changing the IT and cloud market with ever-evolving regulations and new requirements. But unlike in other areas, there is no single body of legislation that ordains what directives organizations and vendors should abide by in planning their sovereign IT deployments. In this webinar, we explore the global state of digital sovereignty, regulations that apply worldwide, and what to do about them.Key takeaways: Discover the state of digital sovereignty globally.Understand global digital sovereignty regulations.Learn how to comply with ever-changing sovereignty needs.Learn how to plan for digital sovereignty in the long term.Target audience level: intermediate
Learn about the four key phases of the development, security, and operations (DevSecOps) journey (prepare, crawl, walk, and run) as well as the best practices in each phase to either jump-start your transformation or move to the next level.Key takeaways: Learn the four DevSecOps phases.Learn the role that people, process, technology, and governance play at each phase.Learn how to get started or level up on your journey!Target audience level: all levels
The increasing prevalence of deepfakes in digital, online interactions has become a serious problem. They can wreak havoc on organizations by causing fraud losses, compliance issues, and reputational damage. But while deepfakes are getting harder to detect, there’s hope for organizations to manage and defeat them. Join Forrester for this webinar discussing protecting your organization from deepfakes and find out what works —and what doesn’t.Key takeaways: Discover why deepfakes are problematic in digital business.Understand why deepfakes are hard to fight.Learn how your organization can get started.Discover what vendors are doing.Target audience level: beginner and intermediate
In this webinar, we share insights from The Forrester Wave™: Marketplace Development Platforms, Q4 2024. Marketplaces enable you to sell things you don’t own to the customers you know best. But this business model comes with a price: Your operational changes will be distinct to you, so you must plan carefully with executive sponsorship. We explain what this means for users and which factors they should evaluate when choosing a marketplace development platform.Key takeaways: Learn how the marketplace development platforms market has evolved.Understand how to use these capabilities to drive value.Target audience level: all levels
The most recent Forrester Wave evaluation of order management system (OMS) vendors uncovered a story of evolution —on the part of both the vendors and the brands and retailers that use them. Learn how businesses are leveraging these tools to optimize inventory, fulfillment, and digital operations.Key takeaways: OMS rip-and-replace projects are rarer than ever; learn how digital businesses are making these changes.Target audience level: all levels