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Companies have struggled to implement user-friendly security on their portals and mobile applications. Enrollment is convoluted, does not cover all of the company's properties, fails to work on mobile devices, etc. Customer IAM is different from internal user-facing IAM in many ways — not just that it absolutely needs to be user and mobile device friendly, but it also has to cover multiple channels.
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Customer identity and access management (CIAM) is a high-priority imperative in the age of the customer (AoC). If your customers can't register or log into your website, mobile app, or phone system, or if they can't conduct low- and high-risk transactions
Generative AI (genAI) has distinct security-, efficiency-, and agility-boosting effects in customer identity and access management (IAM), anti-money laundering (AML), and fraud management. This webinar highlights how to use these capabilities.Key takeaways: Learn the uses of genAI in customer IAM.Discover the uses of genAI in fraud management and AML.Explore the risks of genAI and how to overcome them.Target audience level: intermediate and advanced
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