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For Application Development & Delivery Professionals

WEBINAR: Customer Service Obsession 2017: Top 10 Customer Service Trends For 2017

March 6, 2017

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Description

Customer service organizations must build upon a foundation of operational efficiencies to deliver differentiated service experiences in line with customer expectations. Only this level of customer obsession will result in higher levels of loyalty and company revenue. This webinar outlines the top 10 technology trends that make customer service operations smarter and more strategic.

Key takeaways:

  • Understand the focus shift in customer service strategies from operational efficiency to customer obsession.
  • Discover technologies that will make customer service smarter.
  • Learn about technologies that will solidify emotional bonds with your customers.

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Price: $ 300.00(USD)

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