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When the customer is the central focus of company strategy, employees must become connected to work together more efficiently. Each day's activities are focused on winning, serving, and retaining customers, even if employees are not actually meeting face to face. Sharing information is essential to achieving the strategy, and they find that cross-functional and cross-organizational initiatives are becoming the norm and contain activities that may not be recognized as a formal project. These activities are simply the work that information workers perform every day; however, they are often critical in bringing a product or service to market to win, serve, and retain customers.
Companies are striving for greater agility, forcing them to recognize that the way people work is changing. The path to greater agility is through transparency, connecting the right people at the right time and giving them the information they need to get the job done, wherever they may be located. The need for speed while keeping everyone in the loop has magnified the need for collaborative work management. For example, a financial services firm embarking on a new mobile strategy produces a project team that consists of members from marketing, application development, banking operations, and external mobile development consultants and a media partner. Each person plays a distinct part, but they need to share information and make decisions quickly in order to meet market and customer demand. Traditional project planning tools support schedules and budgets but not necessarily the way people work. Organizations are waking up to the realization that their employees need a simple, easy-to-use solution that lets them keep track of what they're working on, collaborate with team members, and provide transparency to leadership about their performance — all without too much administrative rigor. Forrester defines this as enterprise work management (EWM).
To support this, a significant number of cloud-based solutions have appeared on the market containing simple planning and flexible collaboration options to support tasks that need oversight but not the rigor of traditional project management tools. Adoption of these tools tends to be with a single project team and, if it works for them, grows virally within a company. The power of information they provide is resulting in organizations making the decision to adopt at a broader level. This Webinar examines the capabilities of EWM, the future potential for these types of solutions, and the vendors that represent the market.
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Vendors mentioned: AffinityLive, Asana, Atlassian, Basecamp, CentralDesktop, Clarizen, EntrySoftware, eXo Platform, Genius Inside, Glip, Huddle, Knowify, Leankit, LiquidPlanner, Logic Software, Microsoft, Planbox, Planview, Podio, Rally, Redbooth, Workamajig, and Workfront
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Enterprise architecture is an important organizational interlock for security teams. To help better understand this, Vice President, Research Director Charlie Betz and Senior Analyst Carlos Rivera walk us through their research on the opportunities for collaboration between enterprise architecture and security to help security professionals better understand what the crossover is and what CISOs need to know to have a collaborative partnership. In this fireside chat, we identify links between Charlie’s research on enterprise architecture with the priorities of the security organization.Key takeaways:How enterprise architecture can help support the security teamHow security can help support enterprise architectureHow enterprise architecture can be an important stakeholder in Zero TrustTarget audience level: intermediate
Service meshes and API management seem similar at first glance — what’s the difference? This webinar explains the different problems they solve and how each fulfills a different role in your IT architecture.Key takeaways:Learn what a service mesh is.Understand how service mesh differs from API management.Learn the value proposition that service mesh offers and its most valuable use case.Hear some future developments for service mesh.Target audience level: beginner
Only one thing is known going into 2023: There’s going to be whole a lot of uncertainty, with war, inflation, and supply chain issues top of mind. These forces all point to economic turbulence — but that’s not what Forrester’s data suggests when it comes to tech spend. Forrester’s research predicts that global tech spending will, for the first time ever, eclipse $4.8 trillion this year. How will 2023 play out? Attend this webinar to find out.Key takeaways:Discover Forrester predictions for technology executives in 2023.Learn how to prepare for the coming year using Forrester's relevant research and frameworks.Ask Forrester experts how to navigate a turbulent year ahead.Target audience level: all levels