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Description
Our current paper-based health information process wastes hundreds of billions of dollars annually. Transforming this into a streamlined 21st century electronic system will require moving through stages of maturity from paper charts to the cross-provider electronic health record (EHR). Our interviews with US healthcare providers found that a narrow focus on electronic medical records and paper replacement technologies will fall short. The federal stimulus package's mandate for meaningful use will require a process-centric view and a portfolio of technologies including enterprise content management (ECM), business process management (BPM), and forms automation. A three-phase maturity model shows how these foundation technologies help migrate to the 21st century healthcare system.
Agenda:
- Issues in medical information management
- Forrester's three-phase maturity model
- How to get to the next stage
- Recommendations and best practice
Vendors mentioned: EMC, FormFast, HP Enterprise Services, HOV Services, Hyland Software, IBM, Iron Mountain, LaserFiche, McKesson, Sisters of Mercy Health System — and 15 hospital CIOs (through the College of Healthcare Information Management Executives)
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