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WEBINAR: Make The Most Of Your VoC Technology Investments

July 2, 2019

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  • Presented by Faith Adams


Customer experience (CX) pros continue to invest in technologies to propel their voice of the customer (VoC) efforts forward — but the market has become quite crowded, making it cloudy for buyers. It has become difficult for CX pros to decode the different categories, terminology, and features and functionality that vendors offer. This webinar helps CX pros develop an approach to propelling their VoC program forward and identify the technology stack/vendors that can best meet their specific needs.

Key takeaways:

  • Understand what you must consider and have in place before selecting a technology.
  • Learn how to identify the right technologies for your VoC program.
Vendors mentioned: CallMiner, Clarabridge, Confirmit, InMoment, MaritzCX, Medallia, NICE, Pulse Insights, Qualtrics, Stratifyd,, Usabilla, Verint, and Vision Critical.

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Price: $ 300.00(USD)


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