ON-DEMAND WEBINAR

Make The Most Of Your VoC Technology Investments

Original Broadcast Date: July 2nd, 2019
Faith Adams, null
Faith Adams

Purchase Webinar

Get access to a single webinar that is currently outside of your subscription.

Price: $300 (USD)

Become a Client

Partner with Forrester Research to get access to webinars, insights and frameworks aligned to your role. Shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer.

  • Now Tech: Voice Of The Customer (VoC) Vendors, Q4 2018
    Landscape Report
    October 9th, 2018

    CX pros use voice of the customer (VoC) tools to collect and analyze customer feedback, inform customer experience (CX) improvements, and track the results of these improvements. But to access these benefits, you'll first have to select from a diverse set

    Faith Adams  
  • The Forrester Wave™: Customer Feedback Management Platforms, Q4 2018
    Wave Report
    October 30th, 2018

    In our 40-criteria evaluation of customer feedback management (CFM) providers, we identified the nine most significant ones — Clarabridge, Confirmit, InMoment, MaritzCX, Medallia, NICE Satmetrix, Qualtrics, SMG, and Verint — and researched, analyzed, and

    Faith Adams  

Help us improve