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Responding to the growing demand for high quality customer experiences, companies are taking on more cross-functional and cross-organizational initiatives. Unfortunately, as companies scale these digital initiatives, a lack of enterprise project management maturity quickly becomes evident. Companies need a consistent, disciplined approach but are leery of implementing a project management office (PMO) because the acronym is synonymous with bureaucratic, rigid process adherence that won’t work in cross-disciplined, agile-oriented delivery models. Successful project delivery requires consistent project management practices, and PMOs can bring the necessary discipline. However, to scale agility, they need to adopt a new approach. Taking a center of excellence approach (PMCoE) strikes the right balance between building core competencies in project and program management in a lightweight, service-oriented approach that delivers necessary governance and guidance to enable consistent performance without overlaying unnecessary bureaucracy.
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Vendors mentioned: CA, Clarizen, Gensight, Microsoft, Planisware, Planview, UMT, and Workfront
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