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For Application Development & Delivery Professionals

WEBINAR: The Future Of Services, Chapter 1: Disruption Comes To The Services Industry

May 13, 2020

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Description

Technology is both the means and the mandate to transform businesses and the providers that serve them. Even in challenging times, technology escalates a company’s demands for tech-driven innovation and end-to-end transformation. For service providers and their clients, transformation means executing against uncertain outcomes and timelines, blending strategy and implementation, sharing risk, and leveraging assets and ecosystems. The old, siloed service models just won’t work in this new environment. The time has come for service providers to redefine their purpose and their business models and become co-innovation partners.

Key takeaways:

  • Understand the forces disrupting the traditional service provider business model.
  • Master the new principles for delivery, engagement, commercial, and innovation models.
  • Begin to chart the path forward toward co-innovation through ecosystems.

Target audience level: all levels

Vendors mentioned: Accenture, Deloitte, IBM, and West Monroe Partners

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