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ON-DEMAND WEBINAR
The Service Catalog Landscape For A Hybrid World
Original Broadcast Date: May 1st, 2013
Eveline Oehrlich
Courtney Bartlett
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Description
As IT organizations strive for agility in offering their business consumers value and choice, the service catalog becomes a powerful enabler for such transformations. Putting in place a front-end service catalog might be a good start, but it is not enough to address other challenges such as improvement of the business to IT relationship, the continuous drive toward better cost models, and the improved hunger for technology and choices by the business consumer.
This webinar describes the different aspects of a service catalog initiative and the possible path companies can take, and it provides an overall landscape of the current offerings from a variety of vendors in this space.
Agenda:
- Trends, Reasons, Benefits, Barriers, And Challenges Of Service Catalog Initiatives
- The Different Maturity Stages Of A Service Catalog Initiative
- Vendor Landscape
- Thoughts And Recommendations Relative To Maturity Stage
Vendors mentioned: Axios, Biomni, BMC Software, CA Technologies, Cherwell Software, Cisco Systems, HP, IBM, Kinetic Data, PMG, and USU.
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