Description
Over the past few years, enterprise architecture (EA) programs have been strengthening their engagement with tech management and business leaders — but still within an EA box. However, some leaders are moving beyond this. As businesses transform into digital businesses, these EA leaders are exploring new roles and engagement models. Customer experience is one business focus that is propelling this exploration. We see three significant shifts beginning to appear in 2015 that will set the stage for more radical reinterpretation of EA's value in the next few years. This webinar illustrates some of the new EA practices to address the new business challenges.
Agenda:
- The State Of EA In 2014
- What The Age Of Customer Means To The Practice Of EA
- How EA Leaders Are Engaging With Customer Experience, Mobility, Big Data, And Digital Business
- New EA Roles And Practices For The Coming Years
Key takeaways:
- Key business imperatives provide an opportunity for new EA value.
- EA leaders must redesign how they engage with the business.
Technical Information
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