There is renewed focus on office equipment optimization to save costs, improve business processes, and improve sustainability. Yet transitioning from the purchasing department's copier and fleet purchasing procedures to those required for managed print services (MPS) is not easy. To help, Forrester gathered data from more than 30 professionals across facilities, sourcing, IT, and leading MPS providers and consolidated feedback from our MPS workshops. From this, we present a summary of best practices for MPS sourcing and deployment.
- MPS defined
- Evaluation of print management approaches
- Pitfalls and issues for MPS sourcing
- Vendor landscape