Carlos Casanova

Principal Analyst

Carlos serves infrastructure and operations (I&O) professionals. His research includes artificial intelligence for IT operations (AIOps), digital experience monitoring (DEM), application performance monitoring (APM), and infrastructure monitoring; logging, event alert, and incident management; cloud monitoring and observability (including OpenTelemetry and others); automation; infrastructure management; and configuration management databases (CMDBs). Carlos's strong background in a wide array of operational and risk management disciplines gives him a unique ability to provide broad, perspective-based guidance.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research