Carlos Casanova

Principal Analyst

Forrester Bio

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Blog

The Mystery Of AIOps Expeditions: What’s In A Name?

Carlos Casanova 6 days ago
The 2019 publication, Take The Mystery Out Of AI For IT Operations (AIOps) was a widely read Forrester report. It addressed lots of the core questions our industry had about this new thing called AIOps. It also went on to provide an approach for achieving the 2019 goal of AIOps. Like all new concepts, we […]
Blog

Déjà Vu: Don’t Let AIOps Be CMDB All Over Again!

Carlos Casanova January 5, 2022
There's a big risk in setting unrealistic expectations for AI for IT operations. Learn how to avoid it.
Blog

Meet Your New Technology, Architecture, And Delivery Analyst

Carlos Casanova December 22, 2021
When Did You Join Forrester? I began my latest career adventure with Forrester in November 2021. The Forrester “Bold At Work” values will be core drivers for my research, with the intent of enabling clients and technology vendors to also be “bold at work.” Together, we’ll accomplish great things. I have always focused on delivering […]