Carlos Casanova
Principal Analyst
Author Insights
Blog
The Mystery Of AIOps Expeditions: What’s In A Name?
The 2019 publication, Take The Mystery Out Of AI For IT Operations (AIOps) was a widely read Forrester report. It addressed lots of the core questions our industry had about this new thing called AIOps. It also went on to provide an approach for achieving the 2019 goal of AIOps. Like all new concepts, we […]
Blog
Déjà Vu: Don’t Let AIOps Be CMDB All Over Again!
There's a big risk in setting unrealistic expectations for AI for IT operations. Learn how to avoid it.
Blog
Meet Your New Technology, Architecture, And Delivery Analyst
When Did You Join Forrester? I began my latest career adventure with Forrester in November 2021. The Forrester “Bold At Work” values will be core drivers for my research, with the intent of enabling clients and technology vendors to also be “bold at work.” Together, we’ll accomplish great things. I have always focused on delivering […]