Nicky Briggs,

Nicky Briggs

VP, Principal Analyst

Nicky helps B2B marketing leaders to grow revenue through tight alignment between sales, marketing, and product teams. With over 20 years of experience in B2B marketing, she spent many years specializing in account-based marketing (ABM) strategy before applying those skills to portfolio marketing strategy. She has authored multiple flagship models and delivered over 50 keynotes, speeches, and webinars during her tenure as an analyst.

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Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

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February 19th, 2026 2:00 PM - 2:40 PM Webinar

The State Of Business Buying In Europe, 2026

Business buying remains a complex process despite growing influence of self-service technologies such as generative AI (genAI). Companies must have a deep understanding of their target market and buyers’ needs, preferences, and behaviors to assist them in decision-making. B2B marketing and sales teams also must understand what they need to do differently to accommodate buyers’ use of genAI. This webinar presents the European findings from Forrester’s Buyers’ Journey Survey, 2025 to help companies understand the nuances when targeting European audiences and navigate the obstacles that European buyers encounter.Key takeaways: Understand subtleties in B2B buying among different European countries, as well as comparisons with the rest of the world.Explore how European buyers are using genAI to research solutions and vendors.Learn what providers must do differently to improve buyer engagement and help buyers make better buying decisions.Target audience level: all levels