Trends Tool

Forrester’s Brief Guide To Payment Tokens​

May 14th, 2021
Lily Varon, Principal Analyst
Lily Varon Principal Analyst
Jacob Morgan, null
Jacob Morgan
With contributors:
Fiona Swerdlow , Andras Cser , Martha Bennett , Madeline Cyr , Ashley Villarreal

Summary

There are new payment token types and use cases that merchants must understand if they are to modernize their payments acceptance strategies in line with customer expectations — and do so securely. Use this guide to understand the four types of payment tokens — third party tokens, card-on-file-tokens, device tokens, and shared-use tokens — and the varying use cases that underpin them.

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