Predictions Report

Predictions 2020: Agencies

The Cumulation Of Many Pressures Forces Agencies To Upgrade

Collin Colburn
Joanna O'Connell
Bret Sanford-Chung
 and  three contributors
Oct 29, 2019

Summary

CMOs' demand for higher-performing campaigns and experiences will compel agencies to finally embrace their own transformation. In 2020, agencies will either reassemble their process, workforce, and capability to amplify audiences, activate campaigns, and build experiences with results or find themselves falling further into irrelevance.

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