Keith Johnston

VP, Group Director

Keith leads Forrester's research group that serves the B2C CMO, CIO/CTO, and the broader C-suite in their company and brand shift to customer obsession. This includes research teams dedicated to the future of work, enterprise platforms and services, global marketing and technology forecasts, and customer obsession. These teams focus on the most pressing issues for today’s executives, including strategy, growth, leadership, business and operational practices, budgets and forecasts, the changing consumer relationship, technology strategy and agency, and global consulting partners.