As organizations begin to explore business transformation, they invariably turn to business process teams to identify and deliver transformational projects to the enterprise. However, as Business Process Professionals ramp up to take on these initiatives, they see that they are woefully underprepared for the twists and turns characteristic of these sweeping enterprise programs. Plus, they find that business process skills are often lacking in the organization, so they face a steep curve to train, develop, and staff business process management (BPM) projects. Most organizations ultimately learn that business process or BPM centers of excellence (COEs) are the key to achieving success across the organization.
Agenda:
- Case studies of commercial and government organizations that have successfully incorporated critical capabilities and best practices for deploying continuous improvement and transformational initiatives through their BPM center of excellence
- A BPM Fast-Forward Framework to help benchmark and optimize BPM center of excellence capabilities to meet the unique needs and requirements of business transformation projects and initiatives
- The most recent data from our survey assessing the state of BPM COEs
You'll receive an email with dialing and Webex instructions prior to the Webinar.