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Thinking about setting up a relationship or renegotiating a contract with an Oracle implementation services provider? Forrester has some exciting new insights on these third-party firms pulled straight from their customers' mouths. Forrester collected some great data when we surveyed 108 Oracle customers using 14 of the leading SI firms for their implementation projects and saw some interesting trends surface. Liz highlights key areas that sourcing professionals should focus on when selecting a provider.
Agenda:
Vendors mentioned: Accenture, Capgemini, Cognizant, CSC, Deloitte, Fujitsu, HP, IBM, Infosys, OracleLogica, PwC, TCS, Wipro
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Forrester surveyed 108 Oracle implementation client references at the end of 2010 and found that overall client satisfaction is high; satisfaction was higher than in our previous study conducted in 2009. Oracle implementation services buyers were most sat
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