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An important consideration in any business continuity plan is communication. During an incident, crisis, disaster, or emergency, companies must communicate with employees, partners, customers, local authorities, and other external parties. Communication must be tailored to the needs of each audience and provide actionable information. There must be two-way communication. Companies need to receive status and updated contact information from each individual.
There are a number of technologies and services in the market that enable policy-based mass communication to almost any kind of device (phone, mobile phone, text, email, etc.). While they all offer the same essential features, there can be differences in deployment method (premise or SaaS), ease of setup, integration with internal systems, message delivery, response collection, service-level availabliity, and pricing structure.
Agenda:
Vendors mentioned: Dialogic Communication Corp. (DCC), MessageOne, National Notification Network (3), Send Word Now, SunGard, and Varolli.
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According to Forrester's Business Technographics® May 2006 North American And European Enterprise Infrastructure And Data Center Survey, 56% of 1,017 IT decision-makers at North American and European enterprises said purchasing or upgrading disaster recov
With a high-performance IT strategy, you’ll tailor your capabilities — technologies, skills, and practices — to continuously improve business outcomes with technology. To start your journey to high-performance IT, assess your business needs, your technology's current styles, and your ability to execute. Use these assessments to identify gaps in your execution and technology capabilities and to plot your investment strategy. Use assessments for annual planning, to respond to a sudden business shift, or to address the needs of a specific business initiative.Key takeaways: Learn how to assess your high-performance IT readiness.Learn how best to identify a dominant business need and the best IT style to achieve it.Discover how, empowered by this analysis, you are ready to pivot your investment budget to the capabilities and operating model that will drive the greatest business impact.Target audience level: intermediate
In 2023, the top 35 global data breaches exposed about 1.5 billion records, and the top 35 global privacy abuses led to almost $2.6 billion in fines. What can security leaders learn from these incidents? Join several members of Forrester’s security and risk team for a deep dive into key trends and a robust discussion of lessons learned.Key takeaways: Discover key trends in the top data breaches and privacy abuses of 2023.Use lessons learned from these events to support proposed security initiatives with your executive team.Learn how to justify your team’s involvement in key partnerships and business initiatives and manage your own risk as a security leader.Target audience level: beginner
Forrester's The Future Of Cloud report describes how cloud will become abstracted, intelligent, and composable. But that's not in the far-off future — it's right now. AI is changing the value proposition of cloud. Cloud-native technologies such as Kubernetes already provide a common abstraction layer that spans on-premises and edge computing as well as public cloud providers. Intelligence — the AI embedded within cloud services — provides higher levels of functionality for operators, incorporating infrastructure as code and other automation. All this is enabling cloud customers to begin composing their own clouds in various ways. In this webinar, we discuss why and how cloud customers can shape their own future.Key takeaways: Hear about the various ways in which cloud-native infrastructure is bringing new scale and capacity for innovation to enterprise-class IT.Learn how AI is rapidly reshaping cloud operations.Explore how organizations are composing their own clouds based on public cloud infrastructure through various means, including multicloud container platforms, cloud-based platforms for data, and enterprise apps as well as software as a service (SaaS).Target audience level: all levels
Security, risk, and privacy leaders must balance the speed of innovation with governance and accountability beyond regulatory mandates amidst a backdrop of interconnected risks. In 2024, Zero Trust (ZT) will get dedicated resources; flaws in AI-generated code will be exploited; the handling of personally identifiable information (PII) will draw regulatory scrutiny; cyberinsurers will become more selective; and firms will recognize that we can’t train our way out of a breach. This webinar explores Forrester’s five predictions for cybersecurity, privacy, and risk in 2024.Key takeaways:Examine the five key predictions for cybersecurity, risk, and privacy in 2024 and how you should respond.Hear about topics we considered but didn’t delve into and why they’re worth noting going into 2024.Target audience level: all levels
