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Organizations continue to grapple with an explosion of unstructured content. In addition to the sheer amount of content, the types of content are becoming increasingly diverse and include: documents, scanned images, web content, rich media, email, corporate records, blogs, wikis, e-forms, audio, and video. Each content type comes with its own editing and workflow requirements, and often regulatory and compliance pressures, making managing content that much more complicated and expensive. At the same time, information workers still demand simple and easy-to-use content management tools.
Stuck in the middle of these complex content management issues, few organizations hold on to the once highly touted enterprise content management (ECM) ideal: an ECM suite from a single vendor that sits atop a unified content repository. For many, a one-size-fits-all ECM solution is no longer relevant or feasible and instead they look to ECM technologies to solve specific business needs. These organizations have begun to move to a more content-centric approach, as they look for different solutions to manage specific types of content.
This session presents the new Forrester Wave on Enterprise Content Management. We explore the alignment of the ECM vendors to the content-centric technologies, along with the strengths and weaknesses of those ECM vendors.
Agenda:
Vendors mentioned: Alfresco Software, ASG, EMC, HP, Hyland Software, IBM, Laserfiche, Microsoft, OpenText, Oracle, Perceptive Software, Xerox
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In Forrester's 66-criteria evaluation of enterprise content management (ECM) vendors, we found that EMC, IBM, OpenText, and Oracle lead the pack because of their abilities to address all four content-centric technology areas. Microsoft challenges the lead
Enterprises continue to struggle under increasing volumes of varying types of content. Historically, content and collaboration (C&C) professionals have taken a product-specific approach to their enterprise content management (ECM) strategies: document man
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