CX Summit

CX, B2C Marketing, & Digital Business Leaders

May 28, 2024  |  Sydney & Digital

Executive Leadership Exchange

For Qualified Executives Only

The Executive Leadership Exchange (ELE) is an invitation-only programme for qualified CX, Marketing and Digital C-level executives. The programme will expand on the Forrester thought leadership presented at the conference and create a private C-level executive network supporting leaders’ priorities. Facilitated networking sessions will be offered that target best practices aligned to executive priorities. The Executive Leadership Exchange is a one day programme.

This program is offered by invitation only. Invitations will be extended closer to the event date. To be approved to attend, applicants must not report into any higher CX, marketing, or digital executive in their organisation. Please contact with any questions.

Exclusive Agenda

Recommended Executive Agenda

Take Forrester’s guidance on which sessions to attend as a CX, marketing or digital leader from the entire conference.

Private Executive Sessions

Attend private sessions featuring exclusive-panels and presentations from Forrester analysts.

Analyst Access

Priority Analyst 1:1 Booking

Receive priority booking for 1:1 networking and guidance meetings with our best-in-class analysts & experts

Exclusive Analyst Networking Sessions

Identify challenges and solve problems in small group collaborations with Forrester Experts.


Private Executive Roundtable

Facilitated by Forrester team members who specialize in leading C-level networking discussions pointed at meaningful outcomes.

Detailed Agenda

Tuesday, 28 May

12:45 pm – 1:45 pm | Executive Leadership Exchange (Invite-Only): Exclusive Lunch featuring Q&A with Judy Weader
In this open Q&A session, engage with Forrester Principal Analyst, Judy Weader. Judy will share the latest insights on how to unify your CX, marketing, and digital strategies, enabling your company to flourish in an era defined by boundless experiences. Come with your questions and be ready to share your perspectives on the topic.
Judy Weader, Principal Analyst, Forrester
John Brand, VP, Advisor, Forrester

Forrester Certification

Forrester’s certification on strategic concepts such as customer obsession, economic impact value, and others creates the momentum necessary within your organisation to lead change and activate a cultural transformation for success. Join us for a sample from our course, then go on to explore the course experience in the online learning platform. Learn more about Certification here.

Bring Your Team

Unlock your team’s full potential at CX Summit APAC in Sydney on May 28! Joining us as a team offers a strategic advantage, allowing you and your colleagues to accelerate the design and execution of your key initiatives while fostering seamless alignment across CX, B2C marketing, and digital business teams. ​

With 6+ Forrester-led sessions covering the latest trends and insights, invaluable face-to-face interactions with Forrester analysts, and abundant networking opportunities, this event is primed to supercharge your team’s success.

6-Ticket Package: $3,594 USD or $5,250 AUD

Team Program

Pricing and experiential incentive for teams of 6 paid attendees from the same enterprise.

  • Preferred Access Badge​: unique name badge identifier to signify premier-level status.

  • Preferred Access Seating in Keynote Room​: premier seating reserved for Team attendees.

  • Team Meeting With Analyst​: unique opportunity for up to 10 of your team to meet with an analyst and receive expert guidance on specific challenges. 


CX Summit APAC · May 28, 2024 · Sydney & Digital

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