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Forrester’s 2021 Digital Process Survey Results: Process Automation Has Never Been More Important

July 29, 2021


Forrester’s 2021 Digital Process Automation (DPA) Survey results are in and three things are clear: 1) Process automation is a critical part of strategic organizational objectives like driving transformation and improving customer experience; 2) process optimization and reengineering must happen in lockstep with automation; and 3) organizations have embraced low-code and DPA tools to bring business users closer to the development process and drive rapid and adaptive value.

Join this webinar as we take a closer look at the results of this year's DPA survey and what they mean for your business.

Key takeaways:

  • Learn how others are approaching process automation as a business imperative.
  • See in-depth data on key automation trends like low-code and process mining.

Target audience level: intermediate

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