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WEBINAR: The Forrester Wave: The Cloud Strategies Of Online Collaboration Software Vendors, Q3 2012

September 10, 2012

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In Forrester's 38-criteria evaluation of the cloud strategies of online collaboration software vendors, we identified eight significant collaboration services providers — Box, Cisco Systems, Citrix Online, Google, IBM, Microsoft,, and Yammer — and researched, analyzed, and scored them. This webinar details our findings about how well each vendor fulfills our criteria for constructing an online collaboration service and where they stand in relation to each other. Given the relative immaturity of this market and the nature of client questions about it, Forrester chose to evaluate the overall strategies of these providers across criteria such as global footprint, service-level agreements, mobile support, enterprise readiness, and more.


  • Why are online collaboration services important?
  • How is the vendor landscape evolving in this space?
  • The Forrester Wave™ And The Results
  • What should Forrester clients do with this information?

Vendors mentioned: Box, Cisco Systems, Citrix Online, Google, IBM, Microsoft,, and Yammer.

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