B2B marketers are in the midst of a digital evolution that is changing the relationship between customers and suppliers. While sales have always focused on closing deals at targeted accounts, new buyer behaviors and technologies make it possible for marketing to engage earlier in the business buyer’s journey and connect early stage leads with the accounts they represent.
Forrester data shows that businesses that are the first to help customers envision a solution outdistance their competition by a factor of 3:1 when buyers select providers. During this webinar, Laura Ramos, Vice President and Principal Analyst at Forrester Research, will take a closer look at the forces changing the vendor-customer relationship and how account-based marketing (ABM) strategy, processes, and technology are helping marketing align with sales to better address these digitally empowered buyers.
Key takeaways
- Understand that account-based marketing (ABM) does not magically fix all of marketing’s challenges.
- Approach ABM as a go-to-market strategy, not a technology investment.
- Learn to apply ABM principles across the entire customer experience.
- Approach ABM as a key tool to architecting “obsessive” customer experiences across the entire organization.
You'll receive an email with dialing and Webex instructions prior to the Webinar.