David Brodeur-Johnson,

David Brodeur-Johnson

Principal Analyst

David serves leaders responsible for employee experience (EX) and workforce productivity and is the lead author of Forrester's EX Index research. His passion is helping companies create workplaces that engage people and enable them to do their best work. He is an expert in the way technology affects motivation and performance as well as how it shapes organizations’ employee experience. David also speaks publicly about how organizations can use psychological and organizational behavior research to guide their technology strategy and set better priorities.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research
January 29th, 2026 4:00 PM - 4:40 PM Webinar

Deep Listening Will Power The Future Of Work

GenAI presents powerful new opportunities for understanding employee experience (EX) inside of your organization. Deriving EX insights from the “digital exhaust” of employees’ daily work is now within reach. Forrester’s model combines existing tools with cutting-edge neurolinguistic processing capabilities and genAI using a privacy-by-design approach that protects employees’ identities while unlocking deeper insights into their sentiments, emotions, and experiences.Join David Brodeur-Johnson and James McQuivey, PhD for a conversation about what deep listening is, what it can do, and how to make it a reality for your organization. The results will transform leadership and change management practices through better visibility and understanding.Key takeaways: Learn what deep listening is and how it works. Explore the kinds of insights that deep listening can offer.Learn about the deep listening technology stack.Target audience level: intermediate and advanced
Register