Keynote Speakers

Dr. Peter Chow
Chief Executive Officer,
IHH Healthcare Singapore

Susan Kelso
Chief Experience Officer,
Beyond Blue

Jarrod Howard
Deputy CEO, Customer Service Delivery Group,
Services Australia

Lance Thornswood
Chief Design Officer,
National Australia Bank

Dane Anderson
SVP, International Research & Product,
Forrester

Sam Higgins
Principal Analyst,
Forrester

Riccardo Pasto
Principal Analyst,
Forrester

Alisha Coates
VP, Principal Consultant,
Forrester

Tom Mouhsian
Principal Analyst,
Forrester

Judy Weader
Principal Analyst,
Forrester

Vasupradha Srinivasan
Principal Analyst,
Forrester

Zhi Ying Barry
Principal Analyst,
Forrester
Speaking Opportunities
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