Uncertainty is no longer an exception. It is the operating environment. In this episode of CX Cast, Angelina Gennis and Martin Gill unpack why volatility, geopolitical risk, and rapid change are overwhelming CX teams, and explore what resilient leaders do differently. We connect macro‑level uncertainty to practical leadership choices CX executives must make now, and […]
This is a classic episode recorded earlier in our AI journey, but its core idea has only grown more relevant. As organizations move from experimenting with AI to running it at scale, the need to align AI by design has become a business imperative. We hope you enjoy this episode.
Technology executives can use this report to understand the value they can expect from a supply chain platform and to explore potential partners.
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AI is now the organizing force in US government sector tech strategy, driving decisions about data estates, operating models, and oversight while legacy complexity meets rising modernization pressure. Agencies are shifting spend from point solutions to commercial-off-the-shelf platform ecosystems that improve assurance, resilience, and mission outcomes. For the vendors and service providers who supply them, increasing procurement expectations such as supply‑chain provenance, software bill of materials transparency, domestic hosting, and the “Buy American” cry of digital sovereignty is shaping acquisition choices in 2026 across all levels of government.Key takeaways: Identify where 2026 budgets are moving from traditional enterprise software to cloud, data platforms, cybersecurity, and agentic AI. Understand why AI has become the central organizing force for government tech and what this means for unified data foundations, governance, and oversight.Learn what options exist from vendors for modernization of legacy‑heavy environments while meeting the experience expectations for customers, employees, and partners.Understand procurement guardrails influencing decisions, including supply‑chain transparency and the “Buy American” emphasis in the President’s Management Agenda.Discover practical next steps to prioritize data estate consolidation, strengthen governance using proven frameworks, and engage vendors that can demonstrate readiness for responsible AI.Target audience level: all levels