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Complex emerging technologies like artificial intelligence (AI) and automation promise to drive the creation of entirely new business models and new sources of customer value. But first, employees must learn how to collaborate effectively with these systems, leaders must calibrate their strategies effectively, and organizations must add roles and training.
RQ (the robotics quotient) will soon join IQ (intelligence quotient) and EQ (emotional quotient) in the lexicon of human resources, business, and technology leaders everywhere. Join this webinar to gauge your organization's readiness to invest in these complex technologies and learn what steps you need to take to get there.
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Mobility is changing across all three categories of personal transportation (e.g., cars, scooters), public transportation (e.g., buses, trains), and the movement of goods (e.g., trucks, ships, planes, drones). Electrification and increasing levels of autonomy may grab the headlines, but there’s more to the shift than that. Join this webinar to hear about the future of mobility and to understand its implications for your business.Key takeaways:Understand the impact of vehicles that are increasingly connected, autonomous, shared, and electric.Explore the implications for transport infrastructure and the very different challenges facing urban and rural mobility.Learn about the three innovation horizons shaping the future of mobility, from short-term innovations to longer-term rethinking of entire business models.Target audience level: all levels
Customer experience (CX) is misunderstood and often underutilized by many B2B firms because it's seen as “fluffy” or out of context — when actually it can be a powerful driver of better business outcomes. Join senior analyst Su Doyle, principal analyst Judy Weader, and vice president and research director Dave Frankland for a roundtable session on what B2B CX is and how to leverage it for financial and operational gains.Key takeaways:Explore the most common questions we get from (and the answers we give to) B2B CX leaders and the B2B CX-curious.Learn how a variety of B2B firms — including companies in manufacturing, healthcare, logistics, financial services, business services, and high-tech — measure, monitor, and improve CX quality to improve business outcomes.Get answers to your B2B CX questions from our expert panel.Target audience level: beginner and intermediate
This webinar was originally scheduled for September 19th, 2024.Harness the advantages of AI with help from this webinar series featuring the latest expert insights, practical tips, and key steps you and your team can take with this rapidly evolving technology.In the realm of generative AI (genAI), where machines possess the ability to create and mimic human-like content, the need for robust security measures is paramount. This panel discussion delves into the challenges and strategies involved in securing genAI systems to prevent misuse and malicious intent. On the other hand, genAI can play a role in helping security officials in their workplace. Webinar panelists discuss the various ways genAI will help security officials in their difficult task of keep systems secure.Key takeaways:Understand the security risk that genAI poses to organizations.Explore the strategies enterprises have implemented to secure their genAI systems.Learn how to leverage genAI to help keep other systems secure.Target audience level: all levels
Harness the advantages of AI with help from this webinar series featuring the latest expert insights, practical tips, and key steps you and your team can take with this rapidly evolving technology.Generative AI (genAI) is a generational technology that extends far beyond IT and technology experiences. Marketers are already beginning to see genAI applications that can personalize messaging and scale content production — and that's just the beginning. Join our panel of distinguished Forrester analysts while we discuss how AI will change the future of marketing and customer engagement.Key takeaways:Identify the trends in AI that will impact marketing and customer engagement functions. Understand how marketers are using genAI today.Explore what the future of marketing and customer engagement looks like as genAI develops. Target audience level: all levels
Oracle is one of the world’s largest vendors for enterprise application software, cloud infrastructure, hardware, and software, with FY 2024 total revenue of $53 billion. Its fiscal 2024 Q4 results show that Oracle Cloud Application (SaaS) revenue was up 10%, Fusion Cloud ERP (SaaS) revenue was up 14%, and Oracle Cloud Infrastructure (IaaS) revenue was up 42%. This speaks to the sheer volume of Oracle Cloud Applications and OCI (Oracle Cloud Infrastructure) market presence. Oracle customers would not be able to realize Fusion Applications and OCI value and ROI without the Oracle Services Partners who are focused on helping customers and prospects seize the cloud opportunity. In this webinar, we explore the large ecosystem of Oracle certified services partners that are global systems integrators and/or regional firms trained extensively on Oracle Cloud Applications and possess the expertise to deliver Oracle Cloud Applications strategy and business consulting, design, product implementation, systems integration, testing, deployment and rollout, continuous change management and enablement, and ongoing support services.Key takeaways: Learn about the scope of the Oracle Services landscape and the Oracle products serviced by the partners.Understand the business value and market maturity of the Oracle Services market.Understand the market dynamics — key trends, challenges, and disruptors.Learn about the core and extended business scenarios and key capabilities offered by this market. Discover the notable providers along with their top geographic focus, industry focus, and practice size. Learn how to work with these services providers. Understand where the market is going next.Target audience level: intermediate and advanced
SAP is the world’s largest provider of enterprise application software, with an annual revenue of €31.21 billion in 2023. Some of the world’s most complex and largest enterprises adopt SAP products: SAP customers generate 87% of total global commerce. SAP customers would not be able to realize value and ROI from the vast SAP product portfolio without its thriving and robust services partners program. In this webinar, we explore the large ecosystem of SAP-certified services partners that are global systems integrators and/or regional firms trained extensively on SAP products and solutions and possess the expertise to deliver SAP-products-related strategy and business consulting, design, product implementation, systems integration, testing, deployment and rollout, continuous change management and enablement, and ongoing support services.Key takeaways: Learn about the scope of the SAP services landscape and the SAP products serviced by the partners.Understand the business value and maturity of the SAP services market.Understand the market dynamics, including key trends, challenges, and disruptors.Learn about the core and extended business scenarios and key capabilities that this market offers.Discover the notable providers along with their top geographic focus, industry focus, and the practice size.Learn how to work with these services providers.Understand where the market is going next.Target audience level: intermediate and advanced