Despite being more closely associated with the back office, modern-day SAP has multiple compelling options for customer processes and customer engagement. Flagship offerings in this space include SAP’s established product — SAP CRM — and their newer products, SAP Hybris Commerce and the sales and service oriented SAP Hybris Cloud for Customer.
Attend this webinar to get Forrester’s take on SAP portfolio of products for customers, strengths and weaknesses of the products, and recommendations for successfully adopting SAP for customer engagement and experiences.
Key takeaways:
- Gain a better understanding of SAP’s product set for CRM, eCommerce, as well as strategies for achieving business results with SAP’s customer-focused products.
You'll receive an email with dialing and Webex instructions prior to the Webinar.