Quality connectivity is telcos’ key contribution to digital ecosystems — yet telcos are more likely than firms in other sectors to claim that digital technology drives their business strategies. Digital fundamentally alters telcos’ customer relationships, and their role in the value chain has changed significantly over the past decade.
Rising customer sophistication forces businesses to become more customer-obsessed and work with vendors and ecosystem partners to boost customer experiences and operational excellence to enhance smart manufacturing, distribution, and supply chains. These ecosystems are essential to supporting customers throughout their life cycle.
This Webinar helps CIOs evaluate telcos as digital ecosystem vendors: where and how telcos can partner with CIOs to deliver insights into consumer behavior and support operational ecosystems via enhanced network-centric services.
Agenda:
- Network Infrastructure Quality Shapes New Digital Ecosystems
- The Network Will Remain Telcos’ Core Asset
- Telcos Struggle To Act As A Strategic Digital Business Partner
- Only Few Telcos Will Become Strong Digital Ecosystem Players
- Choose Telcos As Ecosystem Partners With Care
Key takeaways:
- Network quality plays a critical role in the connected business.
- Leading telcos develop data aggregation offerings for their ecosystem partners.
- Digitalization exposes the shortcomings of the traditional telco business model.
Vendors: Airtel India, AT&T, BT Group, Cisco Systems, Deutsche Telekom, Ericsson, HCL Technologies, Huawei Technologies, Nokia, OpenCloud, Orange Business Services, Tata Communications, Tech Mahindra, Telefónica, Telstra, Tieto, Torry Harris Business Solutions, Verizon Wireless, Virtusa, and Vodafone.
You'll receive an email with dialing and Webex instructions prior to the Webinar.