This report assesses your social media maturity and provides recommendations to advance your approach against the six competencies.
Purchase Webinar
Get access to a single webinar that is currently outside of your subscription.
Price: $250 (USD)
Get access to a single webinar that is currently outside of your subscription.
Price: $250 (USD)
Partner with Forrester Research to get access to webinars, insights and frameworks aligned to your role. Shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer.
This is part two of a three-part Webinar series on social marketing maturity.
You have identified your social marketing maturity stage . . . now what? This Webinar provides you with insights and guidance that will help your team get better at social and reach the next maturity stage. Senior Analyst Kim Celestre discusses the specific capabilities across Forrester's four maturity dimensions (organization, culture, strategy, and data) that you'll need to develop to advance your social marketing efforts — and ultimately reach the "Differentiate" stage. Attendees should complete Forrester's online social marketing maturity assessment to get the most out of this Webinar.
If you missed part one of this series, watch the recording here: Advance Your Social Marketing Maturity, Part One
Watch part three - Five Ways To Improve Your Social Data Capabilities
Agenda:
Key takeaways:
You'll receive an email with dialing and Webex instructions prior to the Webinar.
See the Webinar FAQs for answers to technical and other Webinar questions.
This report assesses your social media maturity and provides recommendations to advance your approach against the six competencies.
A brand's data capabilities, which include the ability to use customer insights (CI) to inform social and nonsocial marketing programs, are key to advancing social marketing maturity. But few marketing leaders know how to convert their social data into me
In the US, marketing leaders plan to spend $17 billion on social marketing programs by the end of 2019. Although this investment reflects a shared optimism about social's potential to create the reach, depth, and relationships that successful marketing pr
Understanding performance and demonstrating accountability are perennial top priorities for B2B marketing leaders. This webinar draws on Forrester's latest quantitative research to provide a view into the current state of marketing measurement across B2B.Key takeaways:Learn about the insights gap facing B2B marketing organizations. See what metrics marketing leaders across B2B are using to steer their businesses.Hear how to advance a system of aligned measurement in your organization.Target audience level: beginner
Earlier this year, Reltio made a major transformation and shifted its revenue process from marketing qualified leads (MQLs) to buying groups and opportunities. The best part of this change: The company made this significant transformation in just 60 days! And now that it’s been live for about 10 months, the business impact and value of this transformation to the revenue process is too significant to ignore.Key takeaways:Why did Reltio make this change?What important factors were needed to make this transformation?How was Reltio able to make this transition so efficiently and successfully?What business value has Reltio earned in this transformation?Tips and advice for organizations considering making the shift from MQLs to buying groups and opportunitiesTarget audience level: intermediate
Personalization is table stakes in B2B, and it need not involve personally identifiable information to be effective. AI-powered personalization capabilities are enabling more relevant interactions and better conversations throughout the customer lifecycle, helping organizations deliver increasingly contextual interactions with immediate value.Key takeaways:Insights into B2B buyer expectations for and attitudes toward personalizationThe personalization techniques that B2B marketers find to be most impactfulTarget audience level: intermediate