This webinar highlights the 11 customer analytics solution vendors evaluated in "The Forrester Wave: Customer Analytics Solutions, Q1 2016." Learn how each of these solutions helps CI pros manage the entire insight life cycle – from data to insights to action. An in-depth exploration of the scoring criteria reveals key points of differentiation between vendors on strategy, functionality, and use cases.
Key takeaways:
- Use customer analytics to adopt insights-driven business practices.
- Determine which vendor best fits your customer analytics needs.
Vendors mentioned: Adobe, AgilOne, Alteryx, Angoss, FICO, IBM, Manthan, Pitney Bowes, SAP, SAS, and Teradata.
You'll receive an email with dialing and Webex instructions prior to the Webinar.