Get access to a single webinar that is currently outside of your subscription.
Price: $300 (USD)
Partner with Forrester Research to get access to webinars, insights and frameworks aligned to your role. Shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer.
The session introduces the Forrester B2B Marketing and Sales Data Strategy Model and Implementation Process, then highlights six key elements to follow and six mistakes to avoid in your own data strategy.
Key takeaways:
Target audience level: intermediate
You'll receive an email with dialing and Webex instructions prior to the Webinar.
See the Webinar FAQs for answers to technical and other Webinar questions.
A comprehensive B2B marketing and sales data strategy pairs governance, compliance, and technology planning with execution.
In this report, we lay out a detailed process for implementing the Forrester B2B Marketing And Sales Data Strategy Model.
Customer experience (CX) is misunderstood and often underutilized by many B2B firms because it's seen as “fluffy” or out of context — when actually it can be a powerful driver of better business outcomes. Join senior analyst Su Doyle, principal analyst Judy Weader, and vice president and research director Dave Frankland for a roundtable session on what B2B CX is and how to leverage it for financial and operational gains.Key takeaways:Explore the most common questions we get from (and the answers we give to) B2B CX leaders and the B2B CX-curious.Learn how a variety of B2B firms — including companies in manufacturing, healthcare, logistics, financial services, business services, and high-tech — measure, monitor, and improve CX quality to improve business outcomes.Get answers to your B2B CX questions from our expert panel.Target audience level: beginner and intermediate
AGI (artificial general intelligence) is closer to reality than most businesses understand; our research tells us it’s not a question of “if” but “when.” Forrester research focuses specifically on AGI for business — how AGI will completely transform business software, the workforce, the customer experience, and every aspect of every business process. We are approaching a step change for enterprises that have the courage to embrace AGI quickly. Join two of Forrester’s top thinkers in AGI — VP Brian Hopkins and VP, principal analyst Mike Gualtieri — for a freewheeling discussion on AGI, AGI for business, and most importantly, scenarios of when and how AGI will hit.Key takeaways:Learn how Forrester defines AGI.Understand the impact of AGI on business.Learn how enterprises can prepare.Target audience level: intermediate
Demand and account-based marketing (ABM) leaders are being pulled in so many different directions — by customers, prospects, vendor partners, C-suite executives, revenue operations, and sales — that they are having a crisis of confidence. In Forrester’s Q4 2023 Demand Marketing Organizational Design And Process Survey, only 12% of marketing leaders felt their marketing teams’ current organizational design would be effective at meeting their revenue goals over the next 12 months, and just 7% felt they had the correct skills and competencies on their teams. Disconnected marketing program strategies, planning, execution timing, and metrics aligned to specific marketing subfunctions — all based on different sources of data and insights — limit an organization’s growth abilities.A frontline marketing approach creates alignment to accelerate growth via nurturing a unified vision and strategy for the full customer lifecycle; taking advantage of signals to deliver increased value for the buyer; relying on program orchestration wholly centered on the customer experience; and positioning marketing for success in a larger revenue process transformation.Key takeaways:Learn what frontline marketing is and why it is needed.Understand why frontline marketing is important to the future of demand marketers.Learn what an orchestration manager is and why the role is needed.Discover how ignoring frontline marketing will expose marketing's inability to transform alongside the other revenue-generating functions.Uncover what good looks like with a unified demand marketing strategy and plan.Target audience level: all levels
Content planning is one of the most significant elements of campaign design. But, in many cases, expectations about availability, cost, initial use, and subsequent reuse are not accurately factored into campaign plans, making it hard to measure campaign effectiveness and ROI. Join Forrester analysts and campaign gurus Phyllis Davidson and Craig Moore as they discuss techniques to strategically plan and implement content in campaigns. They cover ways to make the most out of your core content and how to account for costs in ways that stretch your dollar and reach more buyers.Key takeaways:Learn how to augment current content measurement reporting.Discover a step-by-step technique that can bypass common technology limitations.Target audience level: intermediate
If you missed the B2B NA Summit round tables, join this webinar with principal analyst Amy Hawthorne and VP and principal analyst Terry Flaherty to continue the conversation around revenue process transformation. In this interactive session, you can submit and upvote questions about revenue process transformation.Key takeaways: Learn how companies are tackling the operational challenges involved in moving from marketing qualified leads (MQLs) to buying groups.Learn how to transform your company mindset, practices, and culture — with results.Target audience level: all levels
Have you ever encountered tall poppy syndrome? It’s a social phenomenon that occurs when talented individuals are resented or criticized because their achievements elevate them above their peers. This harmful mindset stifles team growth, damages morale, and creates a culture of mediocrity and conformity.Overcoming tall poppy syndrome requires extraordinary operations leaders to effectively navigate challenges and drive success while creating a positive and productive environment.Key takeaways:Explore the critical operations leadership skills required in today’s dynamic and rapidly changing business environment.Explore delving into four primary leadership skills operations leaders must focus on for success.Learn how to inspire and motivate a team and drive a supportive culture.Target audience level: all levels
