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Market conditions are changing quickly; firms need to make the best possible business decisions at the right time and base them on timely, accurate, and relevant information from business intelligence (BI) solutions.
During this webinar we discuss repercussions of not handling BI change well, since they are especially painful and may include lost revenue, lower staff morale and productivity, continued proliferation of shadow IT BI applications, and unwanted employee departures. Ineffective change management often lies in the process of preparing the people affected by change rather than in planning the technology implementation. Firms that fail to prepare employees for enterprise BI change early enough or well enough will be left behind.
We also talk about how firms need to implement a multifaceted series of activities ranging from management communication about why change is needed to in-depth, role-appropriate employee training. Forrester previously set out a general framework of change management activities and best practices in our March 13, 2013, "How To Get Ready For Change" report. Firms can apply most of these activities and practices to a broad range of enterprise software platforms and applications. This conversation adds BI-specific context to that framework, describes the components and activities that need to be in place during the change preparation phase, and briefly outlines a step-by-step process for how to implement them.
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Vendors mentioned: Accenture, Capgemini, Cognizant, CSC, Deloitte, HP, IBM, Infosys, KPMG, PwC, Tata Consultancy Services, and Wipro.
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Market conditions are changing quickly; firms need to make the best possible business decisions at the right time and base them on timely, accurate, and relevant information from business intelligence (BI) solutions. The repercussions of not handling BI c
Change management is an ongoing organizational process due to the continual change that characterizes today's business. The repercussions of not handling change well include lost revenue, lower staff morale and productivity, and even unwanted employee dep
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