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This teleconference addresses the issues of evaluating, selecting, implementing, and operating a commerce solution in the Asia Pacific market. The teleconference is relevant both for western firms looking to expand eCommerce capabilities into the Asia Pacific market and for domestic Asia Pacific firms looking to expand their existing channels to the Web.
In the teleconference, Forrester looks at the technical, logistical, and operational issues that online retailers and CPG firms must consider when choosing a commerce solution for deployment and use in the Asian market. The teleconference also provides an overview of vendors and solutions that have proven deployments and capabilities specific to this region.
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In Forrester's 111-criteria evaluation of the top 12 global enterprise-class eCommerce platform vendors, we found that IBM, hybris, Art Technology Group (ATG), Demandware, and iCongo led the pack with their comprehensive eCommerce features, overall effect
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