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Though enterprise resource planning (ERP) has gotten a bad rap over its decades of existence, operational technology is a critical enabler (or destroyer) of customer experience and business success. For example, customers expect to receive great products and services quickly, and organizations need to measure profitability and churn within emerging business units. This webinar discusses the shift from ERP to DOP and helps buyers understand the evolving landscape of solutions in this space and the critical factors for success.
Key takeaways:
• Learn about the new ERP: the digital operations platform.
• Get an overview of the landscape of solutions enabling the DOP.
• Discover the main strategies for DOP success.
Vendors mentioned: Accenture, Deloitte, Epicor, IBM, Infor, Microsoft, Oracle, QAD, Sage, SAP, and Workday.
Target audience level: intermediate
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Digital initiatives fail without the right operational systems and processes, and many enterprise resource planning (ERP) initiatives have failed to deliver on their promises. Today, we see the beginning of a new era of operational systems that are so dif
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