Description
A good customer experience ensures that both the client and the business get something valuable. A well-designed customer success program facilitates this value exchange. This webinar explores how to set up and fund this value exchange.
Key takeaways:
- Learn how customer experience facilitates a value exchange between a business and its customers.
- Discover how customer success programs are set up to ensure that this value exchange takes place.
- Find out how to create customer success funding models that are fair to both the business and its customers.
Target audience level: beginner and intermediate
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