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Come and listen to what Forrester thinks will be some groundbreaking trends over the next five to 10 years. We share early research findings on the ways we will leverage technology over the next decade to solve new and existing business challenges, win new clients, and retain existing ones. The blending of the physical and digital worlds is changing mobile, and this change is accelerating. This, in turn, is altering customer expectations for user experiences across all digital channels, including digital stores. Join us and take a peek into this future and learn what you can do now to prepare your business!
Key takeaways:
Vendors mentioned: Apple, Celect, Facebook, Google, Reflexis, RetailNext, WeChat, and others.
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