eBusiness professionals are about to reap real benefits from some digital initiatives — but not all. Engaging shoppers via digital store technologies such as beacons has been lackluster so far, whereas digital operations improvements like real-time task management have showed early, but real, results. In 2016, these improved operational foundations will begin to transform systems of record into systems of engagement.
This Webinar outlines the developments that will light the path.
Agenda:
In 2016, the best retailers bring digital platforms to their stores:
- Single commerce platforms become all the rage.
- Stores begin to operate in real time.
- Existing digital ecosystems help to expedite in-store personalization.
- Operational benefits emerge as the primary business case of store digitization.
- Store foot traffic will continue to decline — but conversion rates will rise as customers pre-shop via digital devices.
Key takeaways:
- Understand which digital store technologies have the greatest impact on improving store operations.
You'll receive an email with dialing and Webex instructions prior to the Webinar.